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I. Deliver Reliable Service
A website is an investment and NetFronts protects its customers’ investments
by offering a fast network, designed
for 100% uptime. Technicians
have a combined 20+ years of computer expertise brought to
every infrastructure decision and system design element.
II. Monitor Pricing
With system automation and by hiring the right employees,
NetFronts has kept operations streamlined in order to keep
the price below most major competitors. Many customers have
returned to NetFronts after receiving poor or unprofessional
service at the “discount” hosts. NetFronts prices
plans and sizes disk space, bandwidth, and other features
at a point that allows customers to receive an incomparable
level of service. There aren’t many markets where the
cheapest is also the best, and web hosting is no exception.
III. Empower Employees
NetFronts’ technical support and billing representatives
are highly-trained, college-educated and given permission
to 'do what it takes' to make situations right. Employees
are sympathetic and highly-motivated to resolve issues fairly.
NetFronts’ customers feel appreciated (read
their comments),
which is the primary reason word-of-mouth growth has been
so significant
in the company’s success.
IV. Make Support Convenient For Customers
Help at NetFronts is available around the clock, seven days
a week. Customers may find an answer easily within a comprehensive
support knowledge
base, submitting an email request, or by
calling toll-free for a qualified technician.
V. Be Fair
NetFronts has learned that the best way to grow
is to balance emerging technologies with solid service. NetFronts
doesn’t offer 750MB of disk space and 10GB of bandwidth
for $6 like other web hosts. In order to do that, NetFronts
would have to make the same sacrifices they make in their
level of service; put too many sites on a server, oversell
bandwidth, force customers to talk to a different customer
support agent every time a customer calls (if support is
even offered) - these aren't NetFronts’ core values.
NetFronts has taken the years of experience in this industry
and balanced it with prevailing technologies to give a fairly
priced plan - not a gimmick pricing scheme that apparently
offers something for nothing.
For fast, reliable website performance,
responsive technical support, and a 30-day satisfaction guarantee, order hosting
from NetFronts today.
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